Madison did my hair. I wish I knew her last name to give her the full credit she deserves. When I say she did a phenomenal job I absolutely mean it. It's like she read my mind. I wasn't well at describing what color I wanted done to my hair but she did a amazing job at taking the image right out of my hair. She's great. She knows what she's doing and you can tell she has a passion. I've recommended her to all my friends. The price was wonderful. Thank you very much! I've already scheduled my next session.
The student cut my hair somewhat similar to what I asked for, but the instructor corrected her and the cut now looks like a fade instead of an undercut. Nobody listened to me. I was clear about what I wanted. I do not easily speak up in the moment, but I am saying something now. Beware this beauty school. They are much more interested in getting their experience and training than whether the customer is treated fairly. And they had the nerve to charge me more for them to correct their mistake. When the correction did not work after 4 visits, they wanted me to come back again and charge me even MORE money. I said no, and that I may get a crew cut.
Actually last year when I had to do my hair color they did a horrible job, despite of it, I have gone there for my waxing and a gem was my stylist, Brandi. She is such a sweetheart and very professional. She helped me way out of her comfort zone and did my arms and legs, she gave me the faith to come and visit them, well I have booked my next appointment with her before leaving. So next I went there for my nails and hair color on two separate days, the person who did my nails was Summer and she was being honest with me that she is learning these nails and stuffs now, but she did an awesome job and she told me that she would be my hair stylist as well for the another appointment and she asked me about my hair color preferences, so I showed her few pictures and she suggested me with some ideas and when we started doing my highlights the educator Miss.Erika constantly came and checked everything, but after all those hard work the color wasn't contrast enough, but they gave me another appointment and again summer and Miss Erika did everything patiently and I left that place so happy. You guys are really awesome. Especially Brandy,Summer and Miss Erika.
I got an appointment at2:15 pm for shampoo blowdry and thermal, I showed up on time. The student took 45 min to just wash my hair. She seemed to be very new and has no experience but I expected that. She then assigned me to another student who blow dried my hair and took me to the front desk. I said I came here for curling my hair with a thermal not to just blow dry it, she said I am running late for my next appointment and sorry because you had a phone call while I was towel drying your hair, we run out of time!! My call was an important 5 min call from my insurance company and while I was taking it she was drying my hair!! When I spoke to the manager she said that I had to go with what my student said and if you don't pay I will call the police!!!! That was the worst customer service I have ever had in my life and I will never go back there ever again!!!!
I purchased the $46 groupon voucher.
Salon professional academy review.
I brought pictures which clearly showed the color and cut I wanted. My hair is 50/50 salt & pepper. I asked for an undercut pixie with the top to be lightened and toned silver. I said my original dark color (the pepper) was dark brown. Even though they toned it after bleaching, it was very brassy. I went back several times so they could tone and correct my color. When I went back, they charged me more money. It is still brassy. I wish they had warned me that it would be difficult to get my hair to look like the picture I brought. I spent well over $100 including tip (I didn't think the student should suffer because the instructors weren't honest enough to warn me).
I think the student should go to a better school.
Brandy was great! She is a true professional that is not afraid to try something different. I was a little skeptical when this young white girl (I'm black) came to me and said she would be my stylist for the day, and she did an excellent job. Brandy is not afraid to step out of her comfort zone; she is patient, professional and a pleasure to work with.
The Salon Professional Academy is a US Beauty Salon based in Huntsville, Alabama. The Salon Professional Academy is located at 4925 University Dr NW #134, Huntsville, AL 35816, USA.
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