Some of the staff members there have little to no concern or empathy for our issues, (physically or mentally) here at this facility. I wonder why some of these staff members even work there if they're not here to truly help the Veteran. If you're not there to help a torn or broken Vet to recover, or work through their problems than please find another occupation.
I called three times last week to make an appointment and get a primary care provider. Twice I was on hold for a half hour each time before I gave up. The third time someone took my name and number on Thursday morning. I called back Monday morning accualy talked to someone to make an appointment but the soonest appointment they could give me is in early August. I find this to be highly unacceptable that I can't even be seen in a timely manner to get taken care of. Instead I will have to find a physician in the private sector and have to pay out of my own pocket for my disabilities to be taken care of. Thanks Huntsville VA way to keep up the status quo.
Per the usual VA standards, this is bad. I've left multiple messages on multiple numbers and even put my number down for a call back, every day for the last two weeks and nothing. No call backs, no return messages, nothing. It is incredibly inefficient and thanks to the awesome VA backlog, you can't get anything done. I need to reschedule appointments because I travel for work, yet they give me grief and get this exasperated attitude like I'm causing them problems. If you don't like your job at the VA, don't work there. Currently, one of the people I see to get my medications, which isn't even a controlled substance yet treats it like it is, is holding it hostage until I make an appointment, which I can't freaking do! Sorry I have a life and work, didn't mean to inconvenience you, VA personnel. So much for putting Veterans first.
2 day wait for appointment for test. 5min. wait for test after check in after check in. Very clean, great facility.
Here from out of state, medical bag stolen so needed my prescription refilled. The black male in pharmacy was great trying to help me but was unable so sent me to primary care, what a treat. The black female on the far left needs to go, rude. The other one said i had to fill out form fax to BRM va then see a doctor. Told me the best thing would be to have Jackson mail my meds to me. I am very upset and now my trip is over and i will just ride back home to get my meds. 100% vet got no help!!!!
Huntsville Va Clinic is a US Health facility based in Huntsville, Alabama. Huntsville Va Clinic is located at 500 Markaview Rd NW, Huntsville, AL 35805, USA.
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