We were in this store today. Their customer service is extremely lacking. We were never greater, never asked if we needed any help, completely ignored the entire time we were in the store. When it came time to check out, not surprising, we couldn't find anyone who worked there. A girl finally looked up over the racks to see what was going on. She was too busy talking with a guy to realize she had customers waiting on her to do her job. As she walked over to us to check us out, she rolled her eyes as if I were an inconvenience to her. So I asked her if we were inconveniencing her. She was very rude with her response, so we left. We had at least $150 worth of merchandise to buy. Too bad for this store owner. I have shopped here many times before and have not had much better service. Today was absolutely the worst... I will not be back.
I love their clothes and everything the store stands for but your sales associates don't know how to greet a customer or be polite while checking them out. The young lady checking me out was distracted by a guy then mumbled under her breath for me to come to her register as if I was a burden to her. Then she never once asked if I found everything ok and said "whatever" while looking at computer screen. I'm not sure if this was in reference to me or the computer but either way I was offended. At the end I said "thank you" and she said "you're welcome" when she should have been the one to say thank you for dropping $80 on clothes at the store that pays her! I've worked retail and I know how to treat a customer and that is NOT the way to do it.
Walked in to a very unwelcoming associate at the counter, she radioed something to the rest of the associates in the store, they all immediately looked at me as if I was a risk to them all... I looked back at the original associate and she was laughing... I guess I am not in your desired demographic. I won't be back!
Beautiful clothes and little home decorations and jewelry but pricey. Love this place!!
Very nice store, excellent customer service.
Altar D State is a US Clothing Store based in Huntsville, Alabama. Altar D State is located at 315 The Bridge St #125, Huntsville, AL 35806, USA.
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