Very disappointed with Manager's skills!!!! I told my husband I wanted a Cloud 9 stacking ring for Valentine's Day for 35.00 and I gave him my size. It was all outlined and highlighted on a previous receipt for the first Cloud 9 ring I purchased. What could go wrong??? It was all so very clear. The manager at the store obviously didn't care what he sent my husband home with. It was completely the wrong ring, wrong price, wrong size!!!! Very disappointing Valentine's Day.
The staff will go above and beyond to make sure you get what you want. I was pleasantly surprised.
I tried 3 times to exchange a piece of jewelry at 3 different Pandora stores. I had 3 different stories on all are owed individually & each owner sets the polices. The last store was at the Summit in Birmingham & the had a large bold printed note on the front door. Apparently, they have had so many issues they decide to announce policy before you even walk in! So, unprofessional ... they had the size we needed, but was not able to exchange it because it was purchased from a different store. The girl handed me an envelope to mail it in for an exchange. This company has poor rules & policy’s. Never, never again will we ever shop there. Word of mouth can hurt a business. They want be around long...
That’s so sad because they have beautiful jewelry. Think twice before you buy!!!
Nice enough staff but DO NOT use a debit card to pay here. I returned an item WITH the RECEIPT and was told 7 to 10 days before money would be back in my account. I just made an interest free loan! Never again coming here.
Pandora Jewelry is a US Jewelry Store based in Huntsville, Alabama. Pandora Jewelry is located at 315 The Bridge St Suite 105, Huntsville, AL 35806, USA.
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