I traveled to Huntsville on 11/27/17 for a family visit. Mu uncle picked us up at the airport that night and took us to Bar Louie for food and drinks. Nice place , BUT, the service is PATHETIC ! Took 10 min to get anyone to notice we were there. I finally had to flag down the hostess and ask for service. I would think a well-dresses party of 5 would be a welcome sight. The place was not busy at all, with a few people here and there watching football. Music was way too loud and inappropriate for the venue. We ordered drinks and food but the bartender was extremely slow and another girl behind the bare was dusting the whole time. Food was good, drinks were weak. Too bad, with proper management and some different attitudes, this place would be full of happy customers. If I could rate it a zero, I would.
I placed a togo order over the phone when they finally decided to answer. I placed an order for chicken nachos to go. When the chicken nachos first came out I checked them to make sure they were correct. In the Togo box there was the chips with queso on them, chicken, beans and jalapeños. In the small Togo containers was the guacamole, the Pico, and the course cream. When I have placed chicken nachos Togo they were always packed separately because the chips are soggy by the time you get home. The manager fixed it for me but when it was brought to me I had a 2oz small black ramiken of queso that was for my nachos. I was very disappointed and didn't want to complain again. I came here because I am 7mo. pregnant and was craving chicken nachos and also purchased the hot wings with blue cheese and left a tip with my order. This made me very mad and was upset the rest of the night I barely got to eats half of my nachos because I wasn't given the correct size queso. I was just very disappointed.
Went here for the 1st time and I was not impressed by the experience. A group of five went in and asked the hostess for a patio table. She said one moment.. then the bartender chime in and said "you all can just sit any where" the hostess came back and motioned for us to follow her then the bartender chime in and said "or not". They was just that empty. We overlooked that. We were seated took a couple of pictures.. no waiter or waitress... As there was 2 out there. 25 minutes went by no one came. One of the ladies went in and spike with the bartender and she said oh y'all don't have no one yet... We waited 10 minutes after that. We were about to go and one asked for the manager. He couldn't make eye contact as he was to busy looking down her shirt! He said " well I can get y'all a server but y'all already mad"... who hired this guy!!! Who trained these people... no wonder they were not busy on a Saturday night... football game on ....the weather was nice. It was 830 and the place was slow! So SKIP THIS JOINT ..AND HEAD TO THE SCENE... ASK FOR TREY OR ERICA AS THEY GAVE US THE BEST CUSTOMER SERVICE... OR GO ACROSS THE WALKWAY AND SEE IAN AT THE CIGAR BAR HE IS AWESOME TOO!!!! I should have read the reviews before trying to celebrate our friend bday at this place.
I am forced to lower my rating. Yesterday 10/1012017 we were served shards of rubber posing as calamari which I sent back but was still charged for the inetable bits of chew rubber. That said, the martini and diva where delicious. Bar Louie is our go to happy hour place. Nice and safe. Good mix of young and old.
I am a 32yr retired veteran and came here today (day before veterans day) to get the veterans day special as I thought they were serving it today, but I was incorrect. However, the manager came over and talked to us. She immediately thanked me for my service and offered to give me the veterans deal early since we were already there and it was too cold to go searching for another place to eat. She went above and beyond to accommodate us and was very thoughtful. We really appreciated the gesture. I would recommend this place to anyone looking for excellent customer service and good food!
Bar Louie is a US Restaurant based in Huntsville, Alabama. Bar Louie is located at 365 The Bridge St #100, Huntsville, AL 35806, USA.
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