If you take your dog to be groomed here, you'll see why.
Literally go anywhere else.
Despite ordering the same service both times, my dogs have been groomed differently each time. That's not a huge concern to me, as I groom the to manage them blowing their coats and don't really care about a haircut or shave or anything.
The store is well kept and offers an adequate selection. The trouble is the staff have been consistently rude to me on each of my visits.
Great selection of fish... not just your everyday guppies... everyone was very nice. one lady helped me from the moment I walked in till check out
Horrible pet store. PetSmart's right up the street and so much better. Service and selection wise.
Though it was six hours before I heard anything the last time, despite being "first".
They've lost a grooming customer. My dogs go in first thing in the morning to somewhere that values your animals like THEY'RE ACTUALLY A LIVING THING. I don't mess with businesses that shove their mistakes off onto their customers anyway. And really, I don't want to leave my animals all day with someone as rude and hateful as the woman working in grooming.
Most of the negative reviews of this Petco are over its grooming department.
This time when i made the appointment I reiterated needing to be first in. I was told 10 AM. I asked if it wasn't earlier. I was told repeatedly, 10 AM. I arrive at 10 to be condescendingly told that I'm too early (they scheduled me for 10:30), that they won't even touch my dogs for at least an hour (already off schedule). When I pointed out they were to be first I was rudely told "the first appointment is 8 AM" and "we take the first dogs we get" (yeah that's why I called to schedule being the first dogs) either the person scheduling just lied or did not know. The lady was unapologetic and offered to reschedule me to next week. The manager offered nothing.
Love Petco.Take Grandchild to Petco so she can animal wish. They have rabbits ,birds fishes, iguana, turles any many different rats, Guinea Pigs and lizard. Any yep they have Spiders, but I never look at them.
But I do care about my dog's care being treated like car maintenance. Where I drop it off and it's parked at the back of the lot until it's worked on. They crate your dogs until they get to them, if they're running late, your dog sits crated. My dogs are large, high energy breeds and become anxious at hours of crating. Petco had previously accommodated this by scheduling my appointment as the first of the day.
Petco Animal Supplies is a US Store based in Huntsville, Alabama. Petco Animal Supplies is located at 6140 University Dr, Huntsville, AL 35806, USA.
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